Terms of Use

C-Trade welcomes You (“Client”) to use C-Trade’s online software (“C-Trade Exchange”) described herein in accordance with the terms of this Agreement.

In this consent:

  • "We," "us," "our," "C-Trade," and "C-Trade Exchange" means C-Trade Global Limited, a company incorporated in the British Virgin Islands.
  • "You", "your," and “Client” means the person or authorized member of an entity who creates the Client’s Account, as well as each additional account owner, co-signer, authorized signer, authorized representative, and/or Client identified on any C-Trade software that you apply for, use, or access.

If you have any questions regarding use of the Services, please contact [email protected]

PLEASE READ THESE TERMS OF USE CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS. BY CLICKING “I ACCEPT” BELOW OR ACCESSING, VIEWING OR DOWNLOADING INFORMATION FROM WWW.C-TRADE.COM (THE “SITE”), YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND UNCONDITIONALLY AGREE TO BE BOUND BY THESE TERMS OF USE AND ALL TERMS INCORPORATED HEREIN BY REFERENCE. YOU ALSO AFFIRM THAT YOU ARE OF LEGAL AGE TO AGREE TO THESE TERMS OF USE UNDER APPLICABLE LAW.

1. Risks

1.1 Derivatives trading are highly risky. As a derivatives trader, you acknowledge and agree that you shall access and use the derivatives trading service at your own risks:

  1. Trading markets are extremely volatile and shift quickly in terms of liquidity, market depth, and trading dynamics. The use of leverage can work against you as well as for you and can lead to large losses as well as gains.
  2. You are not eligible for receiving forked coins split from any blockchain asset in your margin or futures account, even if you have not engaged in any margin, futures trading or borrowing at all.
  3. The loan carries risks and the value of your blockchain assets may drop. If the value of your assets drops below a certain level, you are responsible for responding to this market circumstance.
  4. Under certain market conditions, you may find it difficult or impossible to liquidate a position. This can occur, for example, there is insufficient liquidity in the market or due to technical issues on C-Trade.
  5. Placing contingent orders will not necessarily limit your losses to the intended amounts, since market conditions may make it impossible to execute such orders.
  6. There is no guaranteed measure against losses on margin or futures trading. As a borrower, you may sustain a total loss beyond what you have deposited to your margin or futures account.

1.2 To enter into derivatives trading:

  1. You represent and warrant that you are not either from the US, nor on any trade or economic sanctions lists, such as designated as a “Specially Designated National” by OFAC (Office of Foreign Assets Control of the U.S. Treasury Department).
  2. You should fully understand the risks associated with the margin or futures trading and lending and solely responsible and liable for any and all trading and non-trading activity on your C-Trade account. Do not enter into a transaction or invest in funds that are above your financial abilities;
  3. You are solely responsible and liable for knowing the true status of any position, even if presented incorrectly by C-Trade at any time;
  4. You agree to maintain in your C-Trade derivatives trading account a sufficient amount of Digital Assets required by C-Trade for users to engage in derivatives trading. Failure to maintain a sufficient amount of assets duly can result in the forced-liquidation of assets in your derivatives trading account;
  5. C-Trade cannot guarantee to stop losses even with the ability to force-liquidate any of your positions. If, after your positions are liquidated, your assets are insufficient to cover the outstanding loan, you are still responsible for any additional assets shortfall;
  6. Under extreme market circumstances, whenever necessary, C-Trade could decide to close partial or entire winning positions to be able to close losing positions. Derivatives are settled every day at a specified time determined by C-Trade. If bankruptcies in a session deplete the insurance fund, any further losses will be covered by profits made by other traders on the platform based on Auto- Deleveraging ranking system determined by C-Trade. In such circumstances, higher ranked profitable traders will get their winning positions partially or fully closed, depending on the size of the losses, to cover for other traders’ bankruptcies.
  7. During C-Trade system maintenance, you agree that you are solely responsible and liable for managing your derivatives account under risk, including but not limited to, keep or close your position and repay your loan;
  8. You agree that you conduct all trading and claim full responsibility for your activities. C-Trade does not take any responsibility for any loss or damage incurred as a result of your use of any services or your failure to understand the risks involved associated with assets use generally or your use of our services;
  9. You agree to maintain a sufficient amount of Digital Assets at all times to meet C- Trade’s margin requirements, as such requirements may be modified from time to time. If the value of the collateral in your Account falls below the maintenance margin requirement, C-Trade Trading may take over and liquidate any or all of your positions and assets to reduce your leverage. If, after your positions and assets are liquidated, your Account still contains insufficient Digital Assets to restore your margin ratio to the required amount, you will be responsible for any additional Digital Assets owed.

2. Accessing the Website

2.1 You must not use this website in any way that causes, or may cause, damage to the Website or impairment of the availability or accessibility of the Website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

2.2 You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

2.3 You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without C-Trade’s express written consent.

2.4 It is the users’ responsibility to ensure that all usernames and passwords are kept confidential. If there is a loss or compromise of your username and password, it is your responsibility to notify C-Trade immediately. Upon being notified, C-Trade will initiate a reset of your password.

2.5 All users must maintain the understanding that maintaining a secure trading website is C-Trade’s highest concern. Any user acknowledges that they will, at no time, ever knowingly try to undermine the security or integrity of the C-Trade website or that of any third-party software provider.

2.6 At no time should any user compromise the Website in a way that would cause interference in the functionality of any part of the Website.

2.7 All users have no expressed authority to use the C-Trade website to interfere or access any account except those in which the user has authority to access.

2.8 No authority has been given for any user to upload any material into the C-Trade website, and no authorization has been given to download any material from the site except where files have been made available for public download.

2.9 By accessing the C-Trade website, you agree that all business conducted for the legal benefit of the users account.

2.10 By opening an account you represent and warrant:

  1. that you have accepted the Terms; and
  2. that you are at least 18 years of age and have the capacity to accept the Terms;
  3. that you are the legal owner of the Bitcoin you add to your account with C-Trade
  4. that using C-Trade services does not constitute a breach of your home jurisdictions’ laws;
  5. that you are aware of the risks in using the Services provided by C-Trade. These risks include the high volatility risks of Bitcoin itself, the fact that you may lose all of the Bitcoin in your trading account if the market moves against you;
  6. that you will not be involved or initiate any form of market manipulation, including spoofing orders or otherwise;
  7. that the information or documents you provide are correct, genuine and up-to-date;
  8. that the Bitcoin withdrawal address you have provided is your own and that you have full control over this address;
  9. that if you are located in or a resident of the United States of America or Québec (Canada) , Singapore, Cuba, Crimea, Sevastopol, Iran, Syria, North Korea, Sudan, or any other jurisdiction where the Services offered by C-Trade are restricted, you also understand and acknowledge that you are prohibited from holding positions or entering into contracts at C-Trade. You understand and acknowledge that if it is determined that any C-Trade trading participant has given false representations as to their location or place of residence, C-Trade reserves the right to close any of their accounts immediately and to liquidate any open positions.
  10. sign up for the newsletter.

2.11 C-Trade will provide Market Data to facilitate the Users’ use of the Site. C-Trade makes NO WARRANTIES about the timelines, sequence, accuracy, or completeness of the Market Data, and you accept and agree that C-Trade shall not be held liable for any inaccuracy, error, delay or omission resulting from the Users’ use of such Market Data.

2.12 C-Trade reserves the right to revise and/or discontinue any or all Services without prior notice to the Users.

2.13 C-Trade makes no guarantee that the Website will be uninterrupted or error free. Among other things, the operation and availability of the C-Trade platform can be unpredictable and may from time to time be inaccessible. C-Trade is not in any way responsible for any such interference that prevents your access or use of the Website and the Service.

2.14 C-Trade reserves the right at any time to verify your identity.

2.15 We may impose certain trading limits before you are required to supply additional personal information about yourself and your transactions. By conducting business on the Website, you agree to cooperate with us in this process and will provide all documentation or information that we may require.

2.16 It is our responsibility to maintain an orderly market and as such we may at our discretion halt trading on the Website due to market disruption or other relevant external events. We exclude all liability for any claimed losses or profits lost as a result of us halting trading.

2.17 C-Trade has the right to reverse trades or adjust prices of trades that it regards as being traded at abnormal prices far away from the price level to be expected from an orderly market.

3. Intellectual Property Rights

3.1 As between you and C-Trade, all intellectual property rights relating to all the material used on the Site or as part of the Services—including, but not limited to, design, structure, layouts, graphical images, software, technology and underlying source code—belongs to C-Trade, its licensors or other providers of such material. No right or interest in the Services is conveyed to you other than the limited licenses expressly granted herein.

3.2 You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, or republish any of the material on the Site or obtained from the Services without C-Trade’s express consent; except that you may republish limited excerpts from the Site on an ad hoc basis for non-commercial use, as long as no alterations of the material are made. For clarity, if we provide desktop, mobile or other native applications for download, you may download copies of the application software for your own devices and you may not redistribute such software.

3.3 The “C-Trade” name, C-Trade logo and all related names, logos, product and service names, designs and slogans are trademarks, service marks, trade names, or trade dress of C-Trade or its affiliates or licensors. You must not use such marks in commerce without the prior written permission of C-Trade, and in any event all goodwill arising from the use of such marks will inure to the benefit of C-Trade or its applicable affiliates or licensors.

4. Exceptions

4.1 Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit C-Trade’s liability in respect of any:

  1. fraud or fraudulent misrepresentation on the part of C-Trade; or
  2. matter which it would be illegal or unlawful for C-Trade to exclude or limit, or to attempt or purport to exclude or limit, its liability.

5. External Website

5.1 C-Trade makes no representation whatsoever about any external or third-party website you may access through the Site. Occasionally, the C-Trade website may provide references or links to other websites (“External Websites”). We do not control these External Websites or third-party sites or any of the content contained therein. You agree that we are in no way responsible or liable for the External Websites referenced or linked from the C-Trade website, including, but not limited to, website content, policies, failures, promotions, products, opinions, advice, statements, prices, activities and advertisements, services or actions and/or any damages, losses, failures or problems caused by, related to, or arising from those sites. You shall bear all risks associated with the use of such content.

5.2 External Websites have separate and independent terms of service and related policies. We request that you review the policies, rules, terms and regulations of each site that you visit. It is up to you to take precautions to ensure that whatever you select for your use is free of items such as viruses, worms, Trojan horses and other items of a destructive nature.

6. Financial Advice

6.1 At no time should any information provided in these terms or on the Website that should be construed as financial advice. C-Trade does not provide any opinion on the merits of any particular investment. Any information provided is for educational purposes to keep the investors informed of prices, ranges, and volatility of Bitcoin. Any decision to purchase or sell is done at the sole discretion of the account holder and as such, the account holder is liable for any loss suffered.

7. Financial Regulation

7.1. Our business model and our Service facilitate the buying, selling and trading of Perpetual Contract in an unregulated, international open payment system. The Services we provide are currently unregulated within Australia, Canada, China, Germany, France, United Kingdom, Hong Kong, Italy, Korea, Taiwan, Macau, Switzerland, and Japan.

8. Data Protection

8.1. Privacy is very important to us. Full details of our Privacy Policy can be found at Privacy Policy. We recommend that you read the Privacy Policy carefully, so that you know the data that we collect, how we use the data and who we share your data with.

9. Indemnification

9.1. You agree to indemnify and hold harmless of C-Trade, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Website, including but not limited to your violation of this Agreement.

9.2. In no event will C-Trade, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other law or equity for:

  1. any special, incidental or consequential damages;
  2. the cost of procurement or substitute products or services;
  3. interruption of use or loss or corruption of data; or
  4. any amounts that exceed the fees paid by you to C-Trade under this agreement during the twelve-month period prior to the cause of action.

C-Trade shall have no liability for any failure or delay due to matters beyond their reasonable control. The previous shall not apply to the extent prohibited by applicable law.

10. Limited Liability

10.1. Except as permitted to the maximum extent by applicable laws, in no event shall C-Trade, our directors, employees, agents, suppliers, resellers, service providers, or other users be liable for any direct, special, indirect, incidental, consequential, exemplary or punitive damages, including but not limited to damages for loss of use, loss of profits, loss of information, business interruption, revenue, or goodwill, whether on the basis of contract, tort (including but not limited to negligence), or otherwise arising out of the use or inability to use the site, or mistakes, omissions, interruptions, deletions, errors, defects, viruses, delays in operation or transmission or any failure of performance of the site or any information transmitted to C-Trade.

10.2. To the maximum extent permitted by applicable laws, in no event shall the aggregate liability of C-Trade, our directors, employees, agents, suppliers, resellers, service providers, or other users whether on the basis of contract, warranty, tort (including but not limited to negligence), product liability, strict liability, or other theory arising out of the use or inability to use the site, or mistakes, omissions, interruptions, deletions, errors, defects, viruses, delays in operation or transmission or any failure of performance of the site, exceed the fees paid by you to C-Trade during the six months immediately preceding the date of any claim giving rise to such liability.

10.3. If we are unable to perform the Services in the Terms of Service due to factors beyond our control including but not limited to an event of Force Majeure, change of law or change in sanctions policy we will not have any liability to you with respect to the Services provided under this Agreement and for a time period coincidental with the event.

11. Calculations

11.1 All calculations performed by the C-Trade trading engine and as verified by C-Trade are final.

12. Termination & Remedies for Breach of Terms

12.1 C-Trade reserves the right to seek all remedies available at law and in equity for violations of these Terms, including without limitation, the right to restrict, suspend or terminate your account or deny you access to the Website without notice.

12.2 C-Trade has the right to restrict the trading activity of any account in which we deem necessary based upon suspicion of any trading activity that has breached any of the rules listed or implied in these terms. This restriction may result in the canceling of trades. C-Trade is not responsible for any losses incurred by restricting trades, reversing or closing out trades early due to a suspected breach of this contract. You agree to hold the company harmless and indemnify C-Trade against any action by you or any third party that might have been harmed by our actions. During the investigation of the conduct of the account, no trades, deposits or withdrawals will be allowed. At the conclusion of this investigation period, C-Trade has the right to close out the account without providing any further explanation.

12.3 At any given time, at C-Trade’s sole discretion, C-Trade reserves the right to close your account without prior notice and any remaining assets will be transferred to you at the address on record.

12.4 In addition, at C-Trade’s discretion, any accounts found to have breached the terms and conditions under any circumstances, including but not only limited to marketing campaigns, C-Trade reserves the right to close your account with immediate effect and all remaining assets shall belong to C-Trade without question.

13. Disclosures to Legal Authorities and Authorized Financial Institutions

13.1 We may share your Personal Data with law enforcement, data protection authorities, government officials, and other authorities when:

  1. required by law;
  2. compelled by subpoena, court order, or other legal procedure;
  3. we believe that disclosure is necessary to prevent damage or financial loss;
  4. disclosure is necessary to report suspected illegal activity; or
  5. disclosure is necessary to investigate violations of our Terms of Service or Privacy Policy.

For further information on how we process your Personal Data, please refer to the Privacy Policy.

14. Absence of Waiver

14.1 Any failure or delay by C-Trade to enforce any of the Terms or to exercise any right under the Terms will not be construed as a waiver to any extent of our rights.

15. Changes of Terms

15.1 C-Trade reserves the right to change, add or remove portions of these Terms, at any time, in an exercise of its sole discretion. You will be notified of any material changes in advance through your Account. Upon such notification, it is your responsibility to review the amended Terms.

YOUR CONTINUED USE OF THE SITE FOLLOWING THE POSTING OF A NOTICE OF CHANGES TO THE TERMS SIGNIFIES THAT YOU ACCEPT AND AGREE TO THE CHANGES, AND THAT ALL SUBSEQUENT TRANSACTIONS BY YOU WILL BE SUBJECT TO THE AMENDED TERMS.

17. Governing Law

17.1 The Terms are governed by and construed in accordance with BVI law.

16. Miscellaneous

16.1 Should any provision of these Terms be held to be void, invalid, unenforceable or illegal by a court, the validity and enforceability of the other provisions shall not be affected. If any provision is determined to be unenforceable, you agree to an amendment by C-Trade of such provision to provide for enforcement of the provisions intent, to the extent permitted by applicable law.

16.2 C-Trade shall have no liability for any failure or delay resulting from any abnormal or unforeseeable circumstances outside our reasonable control, the consequences of which would have been unavoidable despite all efforts to the contrary, including without limitation governmental action or acts of terrorism, earthquake, fire, flood, or other acts of God, labor conditions, delays or failures caused by problems with another system or network, mechanical breakdown or data-processing failures or where we are bound by other legal obligations.

16.3 Please be aware that all official announcements, news, promotions, competitions and airdrops will be listed on C-Trade’s official website where we urge all users to refer to regularly. C-Trade will not be held liable or responsible in any manner of compensation should users incur personal losses arising from ignorance or negligence of the announcements.

16.4 It is the responsibility of the User to abide by local laws in relation to the legal usage of C-Trade in their local jurisdiction. Users must also factor, to the extent of their local law all aspects of taxation, the withholding, collection, reporting and remittance to their appropriate tax authorities. All Users of C-Trade and any of its services acknowledge and declare that the source of their funds come from a legitimate manner and are not obtained from illegal activities. C-Trade maintains a position of cooperation with law enforcement authorities globally and will not hesitate to seize, freeze, terminate the account and funds of Users which are flagged out or investigated by legal mandate.

16.5 C-Trade will own any feedback, suggestions, ideas, or other information or materials regarding C-Trade or the Services that you provide, whether by email, through the Services or otherwise (“Feedback”). You hereby assign to C-Trade all right, title and interest to Feedback together with all associated intellectual property rights. You will not be entitled to, and hereby waive any claim for, acknowledgment or compensation based on any Feedback or any modifications made based on any Feedback.

Contact Us

If you have any questions relating to these Terms of Use, your rights and obligations arising from these Terms and/or your use of the Site and the Service, your Account, or any other matter, please contact [email protected]